Payment Schedule & methods
Tour Deposit: US$ 300
Final Payment: The balance and final payment is due 90 days prior departure. The payment schedule may vary with custom and private trips on case to case basis. If your trip involves internal air or train tickets, we may also request the cost of the tickets with booking deposit to guarantee the lowest fare. Credit card payment attracts additional 3 to 4% fee based on the card type. Personal check or credit card payment must be from the traveler's account. However, we deserve the right to refuse the credit card payment. Wire transfer fees are to be borne by the traveler.
Cancellation and refund
- 90 days prior departure, US$ 150 per person administration fee.
- 60-89 days prior departure: US$ 300 or 25% of the land cost whichever is higher.
- 45 -59 days prior departure: US$ 450 or 50% of the land cost whichever is higher.
- 30-44 days prior departure US$ 600 or 75% of the land cost whichever is higher.
- Within 30 days prior departure: 100%
Cancellation and refund of air tickets cost will be as per rules and regulations of the concerned airlines plus a service charge of US$ 25 per segment will be levied. Cancellation terms and conditions of certain services may vary which will be informed case wise in the tour proposal. No refund or adjustment to other services will be made for any unused land services for any reason whatsoever, once tour begins. We highly recommend that all clients purchase trip cancellation insurance.
Comfort Treks reserves the right to cancel any trip prior to departure for any reason whatsoever, including insufficient signup or logistical problems that may impede trip operations. If a trip is canceled due to force majeure (acts of God, war, labor strikes, earthquake, flooding, government rules etc.), Comfort Treks will promptly refund the portion of the trip cost not already advanced to suppliers and use its best efforts to recover and refund the balance as promptly as possible. However, Comfort Treks, does not guarantee recovery of any or all of the advance payments made, and our use of best efforts to recover these payments will not include the institution of any legal proceedings in foreign jurisdictions. Highland Asia Travel, Inc. is not responsible for expenses incurred by trip members in preparing for a canceled trip (e.g., non refundable advance purchase air tickets, visa fees, inoculations, equipment, etc.) or for any additional arrangements should the trip member have embarked prior to the scheduled group departure date. Travel insurance fee, visa fee, and visa handling fee are non-refundable. Since most airline tickets are discounted in Highland Asia Travel tour packages, refund may be subject to penalty from supplier/airline, may not be in full face value, and may require prepayment of processing fee to Comfort Treks.
Trip Member Responsibilities
Trip members have the responsibility to select a trip an appropriate to their abilities and interests. Trip members are held responsible for being in sufficient good health to undertake the trip. Trip members are responsible for preparing for the trip by studying the itinerary and pre-departure information packets sent by Highland Asia Travel, Inc. and for bringing the appropriate clothing and equipment as advised therein.
Limitations of liability
In many cases, suppliers of tour services are independent contractors which include independent ground operators, hotels, transportation companies, airlines, and other suppliers. Because we do not own, operate, manage, control, or supervise these entities, we cannot be held liable for any acts or omissions on their part. Without limitation, Comfort Treks is not responsible for acts of God, accident, equipment failures, vehicle accidents, illness from food or otherwise, detention, assaults, theft or criminal activity, annoyance, delays, quarantine, strikes, accident, civil disturbances, terrorism, government restrictions or regulations, and discrepancies or changes in transit or hotel services over which it has no control. Reasonable changes in the itinerary may be made where deemed advisable for the comfort and well being of the passengers. The right is reserved to substitute hotels, alter the itinerary, and reverse the order of places to be visited. You will be informed of any necessary changes in a timely fashion.
On advancement of deposit to Comfort Treks, I agree to be bound by the above recited terms and conditions.